Privacy Policy

1. Introduction

Welcome to SyncFlo AI. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@syncflo.xyz.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Dashboard, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Dashboard or otherwise contacting us.

• Personal Data: Name, email address, and billing information.
• Log Data: IP address, browser type, and usage patterns (collected via PostHog).
• Messaging Data: We access your WhatsApp Business data solely to provide automation services. We do not sell or share this data.

3. How We Use Your Information

We use personal information collected via our Dashboard for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To send you marketing and promotional communications.
• To fulfill and manage your orders.
• To improve our services and user experience via analytics.

4. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

5. Your Privacy Rights

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

6. Cookies and Tracking

We use cookies and similar tracking technologies (like PostHog) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.